Code of Conduct & Anti-Harassment

Our standard

Everyone at The Headquarter, including employees, interns, freelancers and crew on our projects, is expected to act with respect, honesty and professionalism. This applies in the office, on remote calls, on set, at events, in group chats and on social media when representing the agency.

Equal opportunity

We hire, pay and promote people based on their skills and work. We do not discriminate on the basis of gender, religion, ethnicity, disability, age, marital status or background.

Zero tolerance for harassment

Harassment of any kind is not accepted, including:

• Sexual harassment: unwanted physical contact, comments, messages, images or advances.
• Bullying, threats, insults or humiliation, in person or online.
• Discrimination or offensive remarks about someone's identity or beliefs.

In line with the 2009 guidelines of the High Court Division of the Supreme Court of Bangladesh on sexual harassment at workplaces, we maintain a complaints committee that is led by a woman and includes at least one member from outside the agency.

Raising a concern

If you experience or witness harassment, you can report it to your team lead, to any member of the complaints committee, or confidentially by email to theheadquarter.team@gmail.com.

• Every complaint is taken seriously and handled confidentially.
• No one will face retaliation for raising a concern in good faith.
• Confirmed misconduct leads to disciplinary action, which can include dismissal.

Clients, creators and crew

• Treat clients, creators, talent and vendors with the same respect as colleagues.
• Never pressure creators or talent into content or situations they are not comfortable with.
• Pay creators and vendors on the terms agreed, and on time.

Confidentiality

• Client briefs, budgets, unreleased campaigns and footage are confidential.
• Do not post or share work before it is officially launched and approved by the client.
• Confidentiality continues after you leave the agency.

Conflicts of interest and gifts

• Tell your team lead about any personal or financial interest that could affect your work, such as a family member at a client or vendor.
• Do not accept gifts, commissions or favours from vendors, creators or clients that could influence a decision.

Social media

Your personal accounts are your own, but do not speak on behalf of the agency or its clients without approval, and do not share confidential work.